Policy
Refund Policy
Last updated 6 November 2026
MeowLink is a digital product sold by CHAN JING SIONG (202603295414 (JR0197672-X)), a sole proprietorship registered in Malaysia ("we", "us"). We want you to be happy with it, so here is exactly when you can get your money back.
Full refund
- Your sign-up is not approved for any reason.
- MeowLink cannot sign in or does not work with your car, and we cannot fix it within 7 days of your payment.
- You paid twice or paid the wrong amount (we refund the difference).
No refund
- You change your mind after the app is installed and working with your car.
- The licence was ended for sharing, resale or misuse (see the Terms of Service).
If the car service stops working
MeowLink depends on the car's connected-car service, which we do not run. If that service changes and the app stops working, we will try to restore it with an update. If we cannot restore the main features within 30 days, we will refund a share of your payment for the time since you bought it.
How to ask for a refund
Message us on WhatsApp (+60 18-588 5548) or email [email protected] with your name, the phone number you signed up with and your payment reference (ML-XXXX). We reply within 2 working days.
How you get paid back
Approved refunds are sent by bank transfer or DuitNow to the account you paid from, within 7 working days. Your install link or invite code stops working after the refund.